2019-20 Annual Report

The Nova Scotia Office of the Ombudsman handled 2,217 complaints, inquiries, and youth contacts in the 2019-2020 fiscal year. In his Annual Report, tabled in the House of Assembly September 2, 2020, Mr. William A. Smith, Ombudsman, outlines the various roles and oversight mandates of his Office under the Ombudsman Act and Public Interest Disclosure of Wrongdoing Act, and provides a user-friendly overview of the Office’s activities and related statistics throughout the year.