If you believe you have been treated unfairly by a provincial or municipal government body or have a complaint about the administration of a provincial or municipal government program or service, the Nova Scotia Office of the Ombudsman may be able to help you.

Please note, we cannot investigate complaints arising from decisions of the Cabinet, the law courts or judges, the federal government, banking and insurance companies, or private businesses.

Contact Information
Mailing Address
Preferred contact method
Complaint Details
If you have any documentation and/or evidence, you may be required to provide it if requested during the assessment and/or investigation process.
Do not enter any personally identifying information into the Complaint Details section.

Alternatively if you would prefer to mail or call us with your information please include the following information as below.

Email ombudsman@novascotia.ca, or contact us by telephone toll free at 1-800-670-1111 and provide the following information:

  • Your first and last name (required)
  • Contact information: (one or more required)
  • Telephone number
  • E-mail address
  • Mailing address
  • Preferred method of contact? (required)
  • If contact by telephone is preferred, may we leave a message at the number provided?
  • Description of your concern, including the department or area of government you have been dealing with. (required)
  • Documentation or evidence to support your allegations
  • What steps have you taken to resolve your concern? (required)
  • Who have you been in contact with regarding your concern? Please include specific names or titles. (required)
  • How have you been impacted by this situation?
  • What are your expectations regarding how your concern may be resolved?