om·buds·man ( ämbədzmən )
An official appointed to investigate individuals' complaints against administration, especially that of public authorities.
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Mandate

Mandate

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Case studies

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News Releases

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Canadian Council of Parliamentary Ombudsman logo

Canadian Council of Parliamentary Ombudsman releases updated version of “Fairness by Design: An Administrative Fairness Assessment Guide”.

This Fairness by Design guide is an assessment tool that can be used by public organizations across Canada to ensure they have fair decision-making processes and are fair in the design and delivery of their programs. The guide was developed by the Canadian Council of Parliamentary Ombudsman (CCPO). The CCPO is comprised of provincial and territorial Ombudsman (Ombuds) whose mandate is to ensure people are treated fairly in the delivery of public services.

Photo of William A. Smith

Ombudsman William A. Smith Retiring

Nova Scotia Ombudsman William A. Smith will retire effective June 30, Premier Tim Houston announced today, May 3.

“Mr. Smith planned to retire earlier but agreed to stay on to support the office through the pandemic. I thank Mr. Smith for his many years of service to the people of Nova Scotia and to Canada and wish him well in his retirement. A search for his successor will begin in the near future,” said Premier Houston.

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Ombudsman Annual Report Released

Nova Scotia Ombudsman William A. Smith said the year 2020-2021 has been “like no other” for his Office, as it adapted to the new normal of the COVID-19 Pandemic.