News Releases

On October 8, 2020, we celebrate Ombudsman Day! The day is a celebration of the important role played by Ombudsman Offices around the world. Not all Ombudsman Offices are the same, but we share a lot in common. Most exist to foster confidence in the services they oversee by exercising their responsibility to hold them accountable.

The Annual Report of the Office of the Ombudsman for 2019-2020 reflects normal pre-pandemic operations, but also includes achievements and case examples, says Ombudsman William Smith.

While the Office of the Ombudsman remained open during the Coronavirus (COVID-19) pandemic, a limited number of in-person services were suspended in keeping with Public Health guidelines.