Housing

 

An inquiry was received by an individual who had received an order from Sheriff Services to vacate their home within two days as a result of a previous decision by Residential Tenancies. The individual’s main concern when contacting this Office appeared to be that they were having difficulty with Income Assistance.

The Annual Report of the Office of the Ombudsman for 2019-2020 reflects normal pre-pandemic operations, but also includes achievements and case examples, says Ombudsman William Smith.