The Nova Scotia Office of the Ombudsman handled 2,217 complaints, inquiries, and youth contacts in the 2019-2020 fiscal year. In his Annual Report, tabled in the House of Assembly September 2, 2020, Mr. William A.
2019-20 Annual Report
Update on Service Delivery:
While the Office of the Ombudsman remained open during the Coronavirus (COVID-19) pandemic, a limited number of in-person services were suspended in keeping with Public Health guidelines.
The Office of the Ombudsman is unable to take in-person meetings at this time
If you would like to file a complaint or contact a representative for this Office, you may reach us by:
2018-19 Annual Report
The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year. In his Annual Report, tabled in the House of Assembly October 1, 2019, Mr. William A.
Office open September 10
The Office of the Ombudsman will re-open Tuesday, September 10, at 8:30am.
Office Closure - Ongoing Power Outage
The Office of the Ombudsman will be closed Monday, September 9, due to a power outage.
Court of Appeal reaffirms Ombudsman's Authority
On June 12, 2019, the authority of the Nova Scotia Ombudsman was reaffirmed by the following court of appeal decision:
Ombudsman Launches new website
Nova Scotia Ombudsman William A. Smith announced today the launch of a brand new Ombudsman website.
The renewal of the Ombudsman website was undertaken to improve public access to Ombudsman content and to make the complaint process easier for potential complainants.
“There has been a significant increase in online complaints in the last few years,” noted Executive Director Christine Brennan, “we recognize that Nova Scotians are going online more often to access services.”