News Releases

On October 8, 2020, we celebrate Ombudsman Day! The day is a celebration of the important role played by Ombudsman Offices around the world. Not all Ombudsman Offices are the same, but we share a lot in common. Most exist to foster confidence in the services they oversee by exercising their responsibility to hold them accountable.

The Annual Report of the Office of the Ombudsman for 2019-2020 reflects normal pre-pandemic operations, but also includes achievements and case examples, says Ombudsman William Smith.

While the Office of the Ombudsman remained open during the Coronavirus (COVID-19) pandemic, a limited number of in-person services were suspended in keeping with Public Health guidelines. 

The Office of the Ombudsman's Business Plan for fiscal 2020-21 is now available here 

The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year. In his Annual Report, tabled in the House of Assembly October 1, 2019, Mr. William A.

The Office of the Ombudsman will re-open Tuesday, September 10, at 8:30am. 

The Office of the Ombudsman will be closed Monday, September 9, due to a power outage.

On June 12, 2019, the authority of the Nova Scotia Ombudsman was reaffirmed by the following court of appeal decision:

Nova Scotia Ombudsman William A. Smith announced today the launch of a brand new Ombudsman website.

The renewal of the Ombudsman website was undertaken to improve public access to Ombudsman content and to make the complaint process easier for potential complainants.

“There has been a significant increase in online complaints in the last few years,” noted Executive Director Christine Brennan, “we recognize that Nova Scotians are going online more often to access services.”