The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year. In his Annual Report, tabled in the House of Assembly October 1, 2019, Mr. William A.

  • In recognition that some seniors, in comparison to other segments of the population, may be vulnerable or rely on government services such as in-home support services or long-term care, Ombudsman Representatives often take a more direct or hands-on approach to help the individual navigate government processes.
  • In addition to handling complaints, Ombudsman Representatives provide…