Breadcrumb Home > 2020-21 Business Plan now available March 2, 20202020-21 Business Plan now available The Office of the Ombudsman's Business Plan for fiscal 2020-21 is now available here Main navigation For Youth Ombudsman Youth Council For Seniors For Persons in Custody Annual Reports Case Studies Investigation Reports Business Plans French Language Services Plan News Releases Accountability Reports Brochures & Posters