Nova Scotia Ombudsman William A. Smith said the year 2020-2021 has been “like no other” for his Office, as it adapted to the new normal of the COVID-19 Pandemic.

An individual contacted this Office regarding monies removed from their account when they transferred between correctional facilities. They were reportedly advised by the correctional facility that they had been fined for alleged damage to a sprinkler. The individual insisted that they had not broken a sprinkler and therefore did not owe the money. They advised that there had been a…

Persons in custody, including adults and youth, are entitled to make complaints about the administration of their custody. All provincial correctional or detention facilities that house adults and youth in custody have internal complaint processes. Inmates and Young Persons should direct their complaints or concerns through those processes first.