Case Studies

Case Studies

15 Results

The Child Death Review Final Report was issued in July 2014. Since that time, this Office has been updated regularly on the progress made by the respondents to implement the recommendations.

An individual contacted this Office regarding monies removed from their account when they transferred between correctional facilities. They were reportedly advised by the correctional facility that they had been fined for alleged damage to a sprinkler. The individual insisted that they had not broken a sprinkler and therefore did not owe the money. They advised that there had been a restitution order at one facility which was paid.

An inquiry was received by an individual who had received an order from Sheriff Services to vacate their home within two days as a result of a previous decision by Residential Tenancies. The individual’s main concern when contacting this Office appeared to be that they were having difficulty with Income Assistance.

There are some complaints that do not clearly fall into the authority of one department or another to address. This Office was contacted by a property owner who had concerns about a dilapidated wharf in inland waters that was located on the shoreline area of a lake. This wharf was reported to be partially dismantled with pieces washing up on neighbouring properties. There were concerns that the wharf could be a boating or swimming hazard.

Parents contacted the Office regarding their concerns involving the cessation of service to the regular school bus stop for their child. The parents had gone through the complaint processes available to them at the Regional Centre for Education level and were not satisfied with the outcome.